View of the company premises of trittec AG at the headquarters in Wittenförden (Germany)

Privacy Policy

Thank you for visiting our website. Compliance with data protection regulations is of particular importance to us. The aim of this data protection declaration is to inform you as a user of the website about the nature, scope and purpose of the processing of personal data and the rights that exist for you, insofar as you are deemed to be a data subject within the meaning of Article 4 No. 1 of the General Data Protection Regulation.

1. Responsible authority

trittec AG Germany
North ring 22
19073 Wittenförden

Tel.: +49 385 636 440 0
Fax: +49 385 636 440 20

2. Data Protection Officer

We have appointed a data protection officer.
Herr Philipp Herold
Hafenstraße 1a
23568 Lübeck (Germany)

3. General

We have designed the development of the website to collect as little data from you as possible. In doing so, we always ensure that your personal data is only processed in accordance with a legal basis or consent granted by you. We adhere to the regulations of the General Data Protection Regulation (DSGVO) in force since 25.5.2018 and the respective applicable national regulations, such as the Federal Data Protection Act, the Telecommunications Telemedia Data Protection Act or other more specific laws on data protection.

4. Purpose and legal basis of the processing of personal data

We always process your personal data for a specific purpose.
In summary, we process your personal data for the following purposes:

a) In order to be able to process your request when you contact us (e.g. e-mail address, first name, last name);
b) For the technical realisation of our website and to be able to provide you with our information on this website (e.g. IP address, cookies, browser information)
c) To send you a newsletter with information about our services and news about our services (e.g. name, e-mail address)
d) To receive and process an application from you for one of our job offers.
e) To provide resellers with the opportunity to receive special features in our reseller area
f) To be able to hold audio and video conferences with you.


The following applies with regard to the legal basis for the processing of your personal data:
We process personal data that is required for the justification, implementation or processing of our service offer (contract processing) on the legal basis of Art. 6 (1) lit. b DSGVO. Insofar as we obtain consent from you for the processing of your personal data, the consent pursuant to Art. 6 (1) lit. a DSGVO forms the legal basis for the data processing. Data processing is also permissible if we process your data to protect our legitimate interests and your interests or fundamental rights and freedoms with regard to the processing of personal data are not overridden. (Art. 6 para. 1 lit. f DSGVO) Insofar as we use external service providers within the scope of commissioned data processing, the processing is carried out on the legal basis of Art. 28 DSGVO.

5. Erhebung personenbezogener Daten bei Besuch unserer Website

In the case of mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DS-GVO):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request came
  • browser
  • Operating system and its interface
  • Language and version of the browser software.


In addition to the aforementioned data, cookies are stored on your computer when you use our website. You can find more information on this under the point “Cookies” in this data protection declaration.

6. External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contractual data, contact data, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO).

Our hoster will only process your data insofar as this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data.

We use the following hoster:

Hetzner Online GmbH
Industriestrasse 25
91710 Gunzenhausen

Conclusion of a contract for order processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

7. Cookies

Cookies and Local Storage Technologies are small text files that are stored on your data carrier and save certain settings and data for exchange with our system via your browser. A cookie or local storage technology usually contains the name of the domain from which the cookie data was sent, information about the age of the cookie and an alphanumeric identifier. When you call up our website, only technically necessary cookies are set. Below you will find more information about the cookies set.

DomainNameDescriptionExpiry date
.trittec.depll_languageFunction1 Year
.trittec.dereal_cookie_banner-v:3_blog:1_path:5c2c4e7*-lang:de**Cookie Banner1 Year

This figure may vary. It changes when technical updates are made to plugins or the website. If the specified number changes, a new consent request will be made to take into account the updated website status associated with the number.

** Language code for German = de, English = en and Chinese = zh

8. Contact

You can contact us by e-mail, telephone, fax or via our contact form. In this case, we store the personal data you provide in order to process your request and to contact you to handle your request. If we request information via our contact form, we have marked the mandatory fields required for contacting us accordingly (asterisk). The voluntary information is used to specify your request and to improve the processing of your request. The data requested is transmitted to us by you on a purely voluntary basis.
Depending on the type of enquiry, the legal basis for this processing is Art. 6 para. 1 lit. b DSGVO for enquiries that you yourself make as part of a pre-contractual measure or Art. 6 para. 1 sentence 1 lit. f DSGVO if your enquiry is of a different nature. The legitimate interest follows from the purposes mentioned under point 4 a.). If personal data is requested that we do not need for the fulfilment of a contract or for the protection of legitimate interests, the transfer to us is based on your consent pursuant to Art. 6 para. 1 lit. a DSGVO.

9. Dealer area on this website

As a customer of ours, you can register for the specialist dealer area on this website in order to use additional functions on the site. As the internal area of the website is only available, you can apply for access online here.

We store your email address in the database of the website. We only use this for the purpose of using the specialist dealer area.

For important changes, for example in the scope of the offer or for technically necessary changes, we use the e-mail address given during registration to inform you in this way.

The data sent during registration is processed for the purpose of implementing the user relationship established by registration and, if necessary, for initiating further contracts (Art. 6 para. 1 lit. a and b DSGVO).

The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

10. Application procedure

We publish job vacancies on our website to which you can apply by e-mail. If you decide to apply for a vacancy, we process the personal data you provide there and send to us exclusively for the purpose of carrying out the application process.

The legal basis for processing your personal data as part of the application process is Section 26 (1) in conjunction with (2) BDSG.

In the event of a rejection, we will delete your data as soon as a retention period of 6 months required by labour law has expired. The period begins with the dispatch of the rejection. If you have expressly consented to the further use of your data for subsequent contact with regard to positions that may be of interest to you, we will continue to store your data in accordance with your consent.

If an employment relationship is established following the application process, the data will initially continue to be stored to the extent necessary and permissible and then transferred to the personnel file.

Otherwise, data will only be transferred to recipients outside the company if this is permitted or required by law, if the transfer is necessary to fulfil legal obligations or if you have given your consent. A transfer to a third country is not intended.

The provision of personal data in the context of application processes is neither legally nor contractually required. You are therefore not obliged to provide the personal data. However, the provision of personal data is necessary for the decision on an application or the conclusion of a contract on an employment relationship with us. However, when submitting your application, you should only provide personal data that is necessary for the acceptance and execution of the application. If you do not provide us with any personal data in an application, we cannot make a decision on the establishment of an employment relationship.

Please note that applications sent to us by e-mail are transmitted unencrypted. In this respect, there is a risk that unauthorised persons can intercept and use this data.

11. Newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

We use the so-called double-opt-in procedure to register for our newsletter. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

Only your e-mail address is required for sending the newsletter. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 p. 1 lit. a DS-GVO.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter email or by sending an email to or by sending a message to the contact details provided in the imprint.

12. Audio and video conferencing

One of the tools we use to communicate with our clients is online conferencing. The individual tools we use are listed below. If you communicate with us by video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conferencing tools collect all data that you provide/enter to use the tools (e-mail address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “contextual information” in connection with the communication process (metadata).
Furthermore, the provider of the tool processes all technical data required to handle the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker as well as the type of connection.

If content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes, but is not limited to, cloud recordings, chat/instant messages, voicemails uploaded photos and videos, files, whiteboards and other information shared while using the service.

Please note that we do not have full control over the data processing operations of the tools used. Our options are largely determined by the company policy of the respective provider. For further information on data processing by the conference tools, please refer to the data protection statements of the respective tools used, which we have listed below this text.

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6 para. 1 p. 1 lit. b DSGVO). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO). Insofar as consent has been requested, the tools in question are used on the basis of this consent; consent can be revoked at any time with effect for the future.

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal retention periods remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.

We use the following conferencing tools:

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. For details on data processing, please refer to the privacy policy of Microsoft Teams:

We have concluded an order processing contract with the Microsoft Teams provider and fully implement the strict requirements of the German data protection authorities when using Microsoft Teams.

13. integration of services of other providers

Our website uses content, services and performances of other providers. These are, for example, services for the statistical evaluation of the use and visit of our website. In order for this data to be called up and displayed in the user’s browser, it is necessary to transmit the user’s IP address to the third-party providers used.
Even though we endeavour to use only third-party providers that only require the IP address to deliver content or even work with anonymised IP addresses, we have no influence on whether the IP address may be stored. Information on the third-party providers used can be found below in this privacy policy.


Nature and scope of processing
We have integrated YouTube Video on our website. YouTube Video is a component of the video platform of YouTube, LLC, on which users can upload content, share it over the Internet and receive detailed statistics. YouTube Video enables us to integrate content from the platform into our website.

YouTube Video uses cookies and other browser technologies to analyse user behaviour, recognise users and create user profiles. This information is used, among other things, to analyse the activity of the content listened to and to create reports. If a user is registered with YouTube, LLC, YouTube Video can associate the videos played with the profile.

When you access this content, you establish a connection to servers of YouTube, LLC, Google Ireland Limited, Gordon House, Barrow Street Dublin 4 Ireland, whereby your IP address and, if applicable, browser data such as your user agent are transmitted.


Purpose and legal basis
The service is used on the basis of your consent pursuant to Art. 6 para. 1 lit. a. DSGVO and § 25 para. 1 TTDSG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision of the European Commission exists, we have agreed with the recipients of the data on other appropriate safeguards within the meaning of Art. 44 et seq. DSGVO. These are – unless otherwise stated – standard contractual clauses of the EU Commission in accordance with Implementing Decision (EU) 2021/914 of 4 June 2021. You can view a copy of these standard contractual clauses at

In addition, prior to such a third country transfer, we obtain your consent pursuant to Art. 49 (1) sentence 1 lit. a. DSGVO, which you grant via the consent in the Consent Manager (or other forms, registrations, etc.). We would like to point out that in the case of third country transfers, there may be unknown risks in detail (e.g. data processing by security authorities of the third country, the exact scope of which and its consequences for you we do not know, over which we have no influence and of which you may not become aware).


Storage period
The specific storage period of the processed data cannot be influenced by us, but is determined by YouTube, LLC. Further information can be found in the privacy policy for YouTube Video:

14. Rights of the data subject

You have the right

  • to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details
  • in accordance with Art. 16 DSGVO, to demand the immediate correction of inaccurate or incomplete personal data stored by us
  • in accordance with Article 17 of the Regulation, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defence of legal claims
  • in accordance with Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing in accordance with Art. 21 DSGVO
  • pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller (data portability)
  • to revoke your consent at any time in accordance with Art. 7 (3) DSGVO. This has the consequence that we may no longer continue the data processing based on this consent in the future
  • and complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office for this purpose.
  • Right of objection
    If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation.

If you would like to make use of your right of revocation or objection, it is sufficient to send an e-mail to

15. Sharing your personal data

Your personal data will be passed on as described below.

Data will also be disclosed if we are entitled or obliged to disclose data due to legal provisions and/or official or court orders. In particular, this may involve the disclosure of information for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.

Insofar as your data is passed on to service providers to the extent necessary, they will only have access to your personal data to the extent that this is necessary for the fulfilment of their tasks. These service providers are obliged to treat your personal data in accordance with the applicable data protection laws, in particular the DSGVO. Insofar as your personal data is processed on our behalf on the basis of order processing contracts pursuant to Art. 28 DSGVO, we ensure that the processing of personal data is carried out in accordance with the General Data Protection Regulation.

We attach importance to processing your data within the EU / EEA. However, we may use service providers who process data outside the EU / EEA. In these cases, we ensure that an adequate level of data protection comparable to the standards within the EU is established at the recipient prior to the transfer of your personal data. This can be achieved, for example, via EU standard contracts or Binding Corporate Rules or special agreements to whose regulations the company can submit.

16. Data security

We secure our website by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.
In particular, we transmit your personal data in encrypted form. We use the SSL/TLS (Secure Sockets Layer/Transport Layer Security) coding system. Our security measures are continuously improved in line with technological developments.

17. Storage period for the personal data

With regard to the storage period, we delete personal data as soon as their storage is no longer necessary for the fulfilment of the original purpose and there are no longer any legal retention periods. The statutory retention periods form the criterion for the final duration of the storage of personal data. After expiry of the period, the corresponding data is routinely deleted. If retention periods exist, processing is restricted in the form of blocking the data.

18. References and links

When calling up Internet pages referred to within the framework of our website, information such as name, address, e-mail address, browser properties etc. may be requested again. This privacy policy does not regulate the collection, disclosure or handling of personal data by third parties.

Third party service providers may have different and their own regulations regarding the collection, processing and use of personal data. It is therefore advisable to inform yourself on the websites of third parties about their practices for handling personal data before entering personal data.

Status: February 2024

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